GoToPoconos.com is dedicated to safeguarding and preserving your privacy when visiting our site or communicating electronically with us. The typical users of this website consists of vacation rental owners or managers who are seeking marketing or management advice and services. We use the information collected about you only as permitted in this Privacy Policy. This Privacy Policy, together with our website terms and conditions, provides an explanation as to what happens to any personal data that you provide to us, or that we collect from you. This privacy policy aims to inform you about how we collect, store, use and disclose information about you when you:
interact or use our websites, including downloading materials from our resources page (collectively the “Websites”),
if you use any of our products, services or applications (including any trial) (collectively the “Services”) in any manner.
We gather various types of information, including information that identifies or may identify you as an individual (“Personal Information”) as explained in more detail below.
Information you provide to us: From Websites: We may collect any Personal Information that you choose to send to us or provide to us, for example, on our “Work With Us” (or similar) online form newsletter. If you contact us through the Websites, we will keep a record of our correspondence. From the Services: We receive and store information you provide directly to us. For example, when setting up new users, we collect Personal Information, such as name and e-mail address, to provide them with Services. The types of information we may collect directly from our customers and their users include: names, usernames, email addresses, postal addresses, phone numbers, job titles, transactional information (including Services purchased), as well as any other contact or other information they choose to provide us or upload to our systems in connection with the Services.
Information we automatically collect: When you use the Websites: When you visit the Websites, we collect certain information related to your device, such as your device’s IP address, referring website, what pages your device visited, and the time that your device visited our Website.
When you use the Services:
Usage information – we keep track of user activity in relation to the types of Services our customers and their users use, the configuration of their computers, and performance metrics related to their use of the Services.
Log information – we log information about our customers and their users when you use one of the Services including Internet Protocol (“IP”) address.
Information collected by cookies and other similar technologies – we use various technologies to collect information which may include saving cookies to users’ computers.
We will use the information we collect via our Websites:
To administer our Website and for internal operations, including troubleshooting, data analysis, testing, statistical and survey purposes;
To improve our Website to ensure that content is presented in the most effective manner for you and for your computer;
For trend monitoring, marketing and advertising;
For purposes made clear to you at the time you submit your information – for example, to fulfill your request for a demo, to submit a contact request, to provide you with access to one of our free downloads or to provide you with information you have requested about our Services; and
As part of our efforts to keep our Website secure.
Our use of your Personal Information may be based on our legitimate interest to ensure network and information security, and for our direct marketing purposes, or you consenting to it (e.g. when you request a demo). For our customers, the use of personal data will be based on the contract we have in place.
We may use the information we collect from our customers and their users in connection with the Services we provide for a range of reasons, including to:
We use your Personal Information in this context based on the agreement that we have in place with you. Personal Information will be deleted based on the agreement.
We do not rent or sell your Personal Information to anyone. We may share and disclose information (including Personal Information) about our customers in the following limited circumstances:
Vendors, consultants and other service providers: We may share your information with third party vendors, consultants and other service providers who we employ to perform tasks on our behalf. These companies include (for example) our payment processing providers, website analytics companies (e.g., Google Analytics), product feedback or help desk or chat software providers (e.g. Intercom), CRM service providers (e.g., Base CRM), email service providers (e.g., Constant Contact) and others. If GoToPoconos.com receives your Personal Information in the United States or Canada and subsequently transfers that information to a third party agent or service provider for processing, GoToPoconos.com waives all responsible and liability for ensuring that such third party agent or service provider processes your Personal Information to the standard required by our commitments (see the sections below headed “Additional Information for Users in the European Economic Area (“EEA”)” and “International Data Transfers”).
Business Transfers: We may choose to buy or sell assets, and may share and/or transfer customer information in connection with the evaluation of and entry into such transactions. Also, if we (or our assets) are acquired, or if we go out of business, enter bankruptcy, or go through some other change of control, Personal Information could be one of the assets transferred to or acquired by a third party.
Disclosures for National Security or Law Enforcement: Under certain circumstances, we may be required to disclose your Personal Information in response to valid requests by public authorities, including to meet national security or law enforcement requirements.
A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first party cookies. We also use third party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts.
We use cookies and other tracking technologies for the following purposes:
Below is a detailed list of the cookies we use on our Website. We do our best to maintain a cookies list as accurate as possible. We classify cookies in the following categories:
By continuing to browse our Website or by clicking “Accept All Cookies” in the dedicated notification banner, you agree to the storing of first- and third-party cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts.
We may also utilize Google Analytics, a web analysis service provided by Google, to better understand your use of our Websites and Services. Google Analytics collects information such as how often users visit the Websites, what pages they visit and what other sites they used prior to visiting. Google uses the data collected to track and examine the use of the Websites, to prepare reports on its activities and share them with other Google services. Google may use the data collected on the Websites to contextualize and personalize the ads of its own advertising network. Google’s ability to use and share information collected by Google Analytics about your visits to the Websites is restricted by the Google Analytics Terms of Use and the Google Privacy Policy.
Google offers an opt-out mechanism for the web available here.
What choices do I have? You can always opt not to disclose information to us, but keep in mind some information may be needed to register with us or to take advantage of some of our features.
What about Cookies? By continuing to browse our Website or by clicking “Accept All Cookies” in the dedicated notification banner, you agree to the storing of first- and third-party cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts Cookie Policy. You can also reject cookies by adjusting your web browser controls. Please consult our Cookie Policy for more information about our use of cookies and how to accept and reject them.
What about marketing communications? You can opt-out of receiving certain promotional or marketing communications from us at any time, by using the unsubscribe link in the emails communications we send.
We do not knowingly collect or solicit personal information from anyone under the age of 13. If you are under 13, please do not attempt to register for the Services or send any Personal Information about yourself to us. If we learn that we have collected Personal Information from a child under age 13, we will delete that information as quickly as possible. If you believe that a child under 13 may have provided us Personal Information, please contact us at amy@gotopoconos.com.
GoToPoconos.com may promote and/or sell various 3rd party products and services via affiliate links that could result in us receiving compensation (payment) when you traverse the link. For example, we may receive pay per click revenue or commission on sales of products. The affiliate links are in the form of Banner Ads, and Text Links. We may receive a commission on sales via the hypertext link to our vendor partner. Clicks are tracked by means of a code that is contained in our affiliate links. These affiliate links help us to cover the costs of hosting this website and deliver great content for you to enjoy when you are browsing these web pages.
Each of these 3rd party sites, service, or product will have their own privacy policies and may make use of cookies. Please refer to the specific privacy and policies and terms of any of these advertising offers from 3rd party providers.
In order to update your user ID and any information within it, please email us at amy@gotopoconos.com
We’re constantly trying to improve our Websites and Services, so we may need to change this Privacy Policy from time to time as well. We may alert you to material changes by, for example, placing a notice on our Websites and/or by sending you an email (if you have registered your e-mail details with us) when we are required to do so by applicable law. You can see when this Privacy Policy was last updated by checking the date at the top of this page. You are solely responsible for periodically reviewing this Privacy Policy.
If you have any questions or comments about this Privacy Policy or the practices of this Site, we encourage you to contact us by email at amy@gotopoconos.com.
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